- Art prints are delivered in cardboard postal tubes.  Paintings are packaged using bubble wrap and cardboard, with all efforts made to ensure zero damage in transit.

- It is the buyers responsibility to cover any potential custom charges that their order may incur.  Creative Curls is not responsible for any potential delivery delays as a result of Customs.

- Buyers who choose not to select tracked and shipped delivery do so at their own risk.  Creative Curls is not liable for lost packages, nor can we follow up any missing items if basic delivery has been selected.  For orders of a value over £50, we suggest that customers select the tracked option for insurance purposes.

- As per the Royal Mail's guidelines, an item will only be considered to be 'lost' when it has failed to arrive after 28 business days.  



- We do not accept returns for original paintings.  Please read the dimensions and canvas type before purchase to avoid disappointment.